Privacy & Security Policy

Thank you for visiting www.arlretail.com. In this Privacy Policy, the terms “we,” “us,” and “our” refer to ARL and its distributors, unless stated otherwise.

This Privacy Policy explains how ARL Retail Pvt. Ltd. collects, uses, and safeguards the information you provide while using our website. We are committed to protecting your privacy and ensuring that your personal information remains secure. Any information you share with us will be used strictly in accordance with this policy.

Information We Collect and Its Usage

We collect information under two broad categories:

• Personally Identifiable Information (PII)
• Aggregate (Non-Personal) Information

1. Personally Identifiable Information (PII)

This includes information that can identify you as an individual.
Distributors may upload their KYC documents (jpeg/jpg/png/gif or other formats) through the ARL Mobile Application/Website.

A. Visitors

You may browse our website without providing personal information. However, if you wish to register as a distributor or place an order, you may voluntarily share details such as your name, address, email ID, and contact number. This information may be shared with an authorized ARL distributor to assist with registration and order processing.
We may also retain your contact details to improve future interactions and customer support.

B. Orders

When placing an order on our website, we collect necessary details such as name, contact information, billing/shipping details, and transaction data. This information is used strictly for order processing and delivery.
Relevant order details may be shared with logistics or shipping partners to ensure successful delivery.

C. Payment Information

Online payment details are used only for transaction processing. Such information is securely transmitted to the payment gateway or bank and is not stored on our servers. We retain only transaction references and payment confirmation details.

2. Aggregate Information

This refers to non-personal data that does not identify you individually, such as:
• Browser type
• Operating system
• IP address
• Referring website URLs
• Search queries
This data is collected to analyze website usage and improve user experience. While we may compile or share such data, it is not linked to your personal identity unless explicitly stated, and in such cases, it will be protected accordingly.

Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure.
You are responsible for maintaining the confidentiality of your login credentials. Any activity carried out using your account will be considered your responsibility. If you suspect unauthorized access, please inform us immediately.

Use of Cookies

Cookies are small files stored on your device to enhance your browsing experience. They help us:
• Analyze website traffic
• Remember user preferences
• Enable personalized features (such as language and region settings)
• Maintain shopping cart functionality

Cookies do not give us access to your device beyond the data you choose to share. You may disable cookies through your browser settings, though this may limit certain website functionalities.

Third-Party Services

We may engage third-party advertising and research partners to display advertisements or analyze user behavior. Additionally, our website may feature third-party advertisements or links to partner services.

External Links

Our website may include links to other websites. Once you leave our site, we are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies separately.

Children’s Privacy

Our website is not intended for individuals below 18 years of age. We do not knowingly collect personal information from minors. If such information is identified, it will be promptly deleted.

Policy Updates

We may update this Privacy Policy from time to time. Users are advised to review this page periodically. Continued use of the website implies acceptance of the updated policy.

Control Over Your Information

We strive to ensure that your personal information is accurate and up to date. You have the right to:
• Opt out of marketing communications
• Restrict the use of your personal data
• Request correction of inaccurate information

You can exercise these rights by contacting us at admin@arlretail.com.

Information Sharing

We do not sell, rent, or lease your personal information to third parties unless:
• You have provided explicit consent
• It is required by law

With your permission, we may send you information about third-party offers that may be of interest to you.
If you believe any information we hold about you is incorrect or incomplete, please contact us, and we will promptly make the necessary corrections.

With your permission, we may send you information about third-party offers that may be of interest to you.
If you believe any information we hold about you is incorrect or incomplete, please contact us, and we will promptly make the necessary corrections.